Job Title: Customer Success Analyst

The Customer Success department at Avaza goes above and beyond to ensure our customers are successful. We’re looking for an individual contributor who is highly empathetic, eager to understand underlying issues, and whose passion is delivering a world-class customer experience.

This position is the initial point of contact for Avaza customers pertaining to onboarding, training, technical or functional queries. You will be responsible for developing customer relationships that promote retention and loyalty. The right person will be tech-savvy and eager to contribute ideas to meet and exceed our customer’s needs. This role requires a love of learning, a positive mindset, and above-par verbal & and written skills in English.