In 2025, Australian businesses face rapidly growing expectations around compliance, hybrid work, and digital productivity, where having the right project management tool can make all the difference. From integrated billing to remote collaboration, teams are looking for platforms that don’t just manage tasks but support entire workflows.
In this blog, we explore how leading project management tools compare, with a focus on features, pricing, local support, and compliance customized to the Australian market. Whether you’re a creative agency, consultancy, or growing tech team, you’ll find insights on platforms like Avaza, Asana, monday.com, Jira, and others, and which one might best fit your team’s needs.
Below, you’ll find a detailed comparison table and a breakdown of key considerations and standout trends to help you make an informed choice.
US $11.95 /team (2 users) + US $7 per extra user / mo
Services firms & agencies that bill hours/expenses
Atlassian Jira / Trello
• Scrum & Kanban boards
• 3 000 + Marketplace apps
• Advanced workflows & automations
• Sydney data-centre pinning
• Free Trello for small teams
US $8.60 per user / mo (Jira Standard)
Dev & government digital teams
Asana
• List, Board & Timeline views
• Goals & Workload management
• AI-powered rules & insights
• Rich integrations (M365, Adobe)
• Sydney customer-success hub
AU $13.49 per user / mo (Starter)
Marketing & cross-functional teams
monday.com
• Visual low-/no-code Work OS
• 200 + integrations & automations
• Gantt, Kanban, Calendar, Chart views
• monday AI assistant (add-on)
• APAC HQ in Sydney
US $12 per seat / mo (Standard)
Fast-growing SMBs & construction
Smartsheet
• Spreadsheet UI + Gantt & dashboards
• Portfolio & resource management
• Powerful workflow automations
• “Regions AU” data residency (SYD/MEL)
• Smartsheet AI insights
US $9 per user / mo (Pro)
Regulated enterprises & PMOs
Wrike
• Work Intelligence® AI & analytics
• Proofing / approvals for creatives
• Time & workload tracking
• Custom request forms
• 400 + app integrations
US $10 per user / mo (Team)
Creative & multi-dept programmes
ClickUp
• 15 + task & doc views (Gantt, Mind Map…)
• Docs, chat, goals in one space
• ClickUp Brain AI (add-on)
• Flexible hierarchy (Spaces → Lists)
• Sydney regional HQ
US $7 per user / mo (Unlimited, annual)
Start-ups consolidating many tools
Microsoft Planner / Project
• Deep M365 & Teams integration
• Power BI reporting & dashboards
• Azure AU IRAP-certified hosting
• Roadmaps & resource leveling (Project)
• Copilot AI add-on
AU $15 per user / mo (Planner Plan 1)
Enterprises already on Microsoft 365
What Makes a Project Management Tool Work for Australian Agencies?
Choosing project management software for Australian teams goes beyond checking off features, it’s about finding tools that align with local business practices, support compliance with the ATO, and are optimised for time-zone coordination. Whether you’re a creative agency, a consultancy, or a distributed services team, the right platform should simplify delivery from planning to payment.
Here are six critical capabilities that project-driven Australian businesses should prioritise when evaluating PM platforms in 2025.
1. GST-Compliant Invoicing & Tax Configuration
Making sure GST is correctly applied to client invoices and tracked accurately is integral for ATO compliance and avoiding last-minute reconciliation issues at BAS time.
What to look for:
Native invoicing tools with GST line-item control
Australian dollar support with tax-inclusive pricing
Integrations with local accounting software (e.g. Xero, MYOB, QuickBooks)
2. Native Time Tracking with Per-User & Per-Project Rates
Agencies often operate under multiple billing models i,e., hourly, per project, or on a retainer. To make sure revenue aligns with effort, it’s important to track time precisely across team members and clients. Accurate time tracking not only supports transparent invoicing but also provides the data needed to measure project profitability and staff utilisation.
Operations leads must balance workloads across contractors and full-time staff, especially in lean or hybrid teams. Scheduling visibility helps prevent burnout and missed deadlines.
With clients often spread across regions (and continents), instant communication inside tasks speeds up approvals, content reviews, and delivery pipelines.
Visibility into what’s due, when, and who’s responsible
6. Responsive Support During Australian Business Hours
Waiting 12–24 hours for help from a US or EU support team can bring projects to a halt. Local or timezone-aligned support makes sure momentum is maintained.
What to look for:
Live chat, email, or phone support available during AEST
Clear documentation and onboarding resources
💡 Bottom line: For Australian agencies, a project management tool isn’t just a productivity app, it’s a business-critical platform. It needs to connect client delivery, internal collaboration, and financial accountability in one place. Whether you’re choosing a global player or a homegrown solution, prioritise tools that understand the unique operational needs of Australian businesses.
Best Project Management Tools for Australian Teams
In this section, we’ll discuss the leading project management tools used by Australian teams, highlighting their key features, pricing, and how well they align with local business requirements such as GST compliance, time zone support, and more.
Avaza Vs Asana: Which is better for Australian agencies?
If you’re an Australian agency weighing up Avaza Vs. Asana, the choice often comes down to global design versus local relevance.
Asana delivers a sleek interface and strong task management, but falls short on features Australian teams increasingly expect as standard:
GST-compliant invoicing
Local currency billing
Real-time time tracking + billing integration
For agencies focused on client delivery, compliance, and cash flow, local fit isn’t just a bonus, it’s integral.
Avaza Vs. Asana: Core Feature Comparison for Aussie Agencies
For AU agencies, “local readiness” isn’t optional. It’s a deal-breaker.
“Avaza is the only solution I’ve found that gives me the advanced reporting I need along with project management. We switched from Asana for precisely those reporting-and-billing features.”
Wrike Vs Avaza: Which Handles Time Tracking Better?
Time tracking is often an overlooked feature in many project management tools, particularly when it affects billing accuracy, GST compliance, and cash flow visibility.
While both Wrike and Avaza offer time entry, only Avaza turns tracked hours directly into GST-compliant invoices without relying on spreadsheets or third-party tools.
Here’s a quick comparison of how Avaza and Wrike handle time tracking in terms of billing and GST support for Australian teams.
Feature
Avaza
Wrike
Time tracking methods
✅ Manual entry, live timers (mobile & desktop)
✅ Manual entry and timers
Link time to projects/tasks/clients
✅ Fully supported
✅ Supported
Billable vs. non-billable tagging
✅ Built-in per user, task, or project
❌ Requires custom fields or workarounds
Approval workflow for timesheets
✅ Yes – team leads can review/approve
❌ Not built-in
Automated invoice generation
✅ One-click invoice creation from timesheets
❌ No built-in invoicing
GST-ready invoicing
✅ Native GST support with per-client tax settings
❌ Not supported
ATO-compliant invoice formatting
✅ Yes – includes ABN, line items, branding
❌ Not available
Xero / QuickBooks integration
✅ Native sync (Xero, QuickBooks, MYOB)
❌ Requires third-party tools or exports
Recurring/retainer billing support
✅ Yes – time + recurring invoice options
❌ Limited or not supported
Best suited for
Agencies needing end-to-end time ➝ invoice automation
Teams that track time but bill externally
“Avaza combines time tracking with invoicing and project management in a very simple, and easy‑to‑understand way.”
Trello Vs Avaza: Task simplicity vs. delivery accountability
Trello works well for basic task lists and personal boards, but many Australian agencies quickly outgrow it once real delivery accountability is required.
When billing, resource scheduling, and team reporting come into play, checklists and coloured cards just aren’t enough, you need a platform built for end-to-end project execution.
Feature Vs. Friction: Trello Vs Avaza for Growing Teams
Where Trello Stops
Where Avaza Starts
✅ Easy Kanban boards
✅ Boards + Gantt + Calendar + Timeline views
❌ No native time tracking
✅ Integrated timers, manual entry, mobile time logs
❌ No billing or invoicing
✅ GST-ready invoicing linked to tasks & hours
❌ No resource forecasting
✅ Visual Scheduler for workload, capacity, and availability
❌ No reporting dashboards
✅ Project health, team utilization, budget burn tracking
Why Do Global PM Tools Fall Short For Australian Businesses?
Many global project management platforms were designed with Silicon Valley assumptions and it shows. While they offer sleek features, they frequently miss the mark where Australian agencies and consultancies need precision:
Tax compliance
Local support
Workflow alignment with AU business norms
Here’s where the cracks start to appear:
1. Support That’s Out of Sync with Australian Time Zones
Platforms like Asana or monday.com often rely on offshore or asynchronous support. Log a ticket at 10 AM AEST, and you might not get a reply until the following day.
The result?
Delayed delivery
Blocked tasks
Frustrated clients
→ Avaza, by contrast, offers support aligned to Australian business hours, so your team can stay on track without timezone friction. Tap into Avaza’s 24/7 in‑house support—chat, phone or email—with real Aussie‑based experts
2. No Native GST-Compliant Invoicing
Many global tools lack proper tax configuration or require workarounds to handle GST. That leads to:
Finance teams manually editing invoices
Risk of ATO non-compliance
Delays during BAS reporting
→ Avaza includes built-in support for GST, ABN fields, and multi-currency billing, ready to meet ATO standards from day one. See how Avaza’s online Invoicing lets you add/remove tax fields (GST, ABN), currencies and custom columns in one click.
3. Billing Feels Like an Afterthought
Platforms like Trello or ClickUp often separate time tracking from invoicing, forcing agencies to rely on spreadsheets or extra tools to convert time into billables.
→ Avaza combines native time tracking with automated invoicing, making it easy to turn hours into revenue without manual handling. Track your billable minutes with Timesheets & Time Tracking, then auto‑add them to invoices in two clicks
4. Fragmented Workflows That Don’t Scale
To replicate a full workflow, many teams stitch together 3–5 tools, like Asana for tasks, Toggl for time, Calendly for scheduling, and Xero for invoicing.
That adds up to:
Data silos
Manual syncing
Higher costs and complexity
→ Avaza unifies tasks, scheduling, time tracking, invoicing, reporting, and team chat all in one place. Discover Avaza’s Unified Work Management platform for projects, resources, chat, billing and more
“ThinkPlace was previously using separate SaaS tools for resource scheduling, time-tracking and accounting. We switched to Avaza for project management, resourcing, timesheets and invoicing in one integrated platform which streamline our processes across ANZ, the US, UK, Kenya and Senegal and saving our operations team countless hours.”
What’s The Real Cost Of Timezone-Misaligned Support?
Nowadays, even a small delay can have a cascading impact on project timelines. Yet many global project management platforms treat support as an afterthought which leaves teams waiting overnight for replies and losing critical hours on issues that should have been resolved the same day.
Let’s break down the hidden cost of timezone-misaligned support:
Aspect
Timezone-Misaligned Support (Typical Global Tool)
Avaza Support (AU-Aligned)
The Issue
Billing error or sync issue occurs during an 11:00 AM stand-up. You contact support… and receive a reply at 3:00 AM the next day.
The same issue occurs, and you get a response within local business hours from a support rep familiar with Australian workflows.
The Impact
• Project blocked for 12+ hours
• Team forced into manual workarounds
• Missed deadlines or delayed invoicing
• Internal/client frustration builds
• Resolution in hours, not days
• On-time project delivery
• Smoother operations with fewer interruptions
• Agents understand GST, local delivery norms
📌 Bottom line: Support isn’t a “nice-to-have.” For remote and hybrid teams, it’s part of your delivery infrastructure.
How Does Project Billing Intersect With GST Compliance?
In Australia, project billing and GST compliance are not separate processes i,e., they’re deeply connected. If your project management tool can’t handle tax rules natively, your team may face:
Inconsistent invoicing
Manual reconciliation
A risk of non-compliance with ATO requirements
Let’s break it down:
If Your PM Software Doesn’t Support GST
Here’s what often happens:
You’ll need to manually add tax fields to invoices and hope they’re consistent, bookkeeping experts warn to “never post GST by manually calculating 10 % of a transaction” because it causes coding mistakes and reporting gaps.
ATO requirements (10 % GST, ABN, compliant invoice layout) won’t be enforced and without a valid tax invoice, customers can’t claim GST credits, exposing you to penalties.
Exporting to Xero or QuickBooks becomes a reconciliation mess, an incorrect file import or mapping error can lead to “widespread bookkeeping and financial-reporting issues down the road.”
Project and finance teams end up double-handling billing, creating inefficiencies and errors, because “manual billing is time-consuming and results in numerous mistakes.”
With a Tool That Supports GST by Design (Like Avaza)
GST fields and tax rates are pre-configured by client or service type
Invoices auto-calculate tax, apply correct codes, and sync with Xero or QuickBooks
ABN, branding, and line-level tax visibility are built in
One-click reports make BAS time faster and less stressful
💡 Takeaway: GST isn’t optional , and shouldn’t be an afterthought in your PM tool.
Does Avaza Support GST-ready Invoicing and Reporting?
Avaza was built in Australia, so GST compliance isn’t an afterthought, it’s built in by design. Many global project management tools rely on manual workarounds or third-party plugins for tax handling. In contrast, Avaza allows agencies to create ATO-compliant invoices with built-in tax settings, eliminating complexity and reducing errors.
Here’s how Avaza automates GST compliance from day one step-by-step:
Enable AU-specific tax settings: Go to Settings → Taxes to define your GST rate, naming conventions, and jurisdiction. →See Setup Guide
Assign GST rules to clients or projects: Link GST rates to specific clients, services, or line items so tax is applied automatically.
Create branded invoices with ABN & itemised GST: Avaza auto-populates your ABN and separates taxable and non-taxable items clearly. →Try Avaza’s Invoice Templates
Sync with accounting tools: Push compliant invoices into Xero or QuickBooks for integrated reconciliation and BAS reporting.
Generate tax reports and billing logs: Export clean records for quarterly ATO review, no manual adjustments needed.
What Avaza automates so you don’t get audited
Tax rate application
ABN field placement
Invoice sequencing
Line-level GST visibility
Export-ready logs
How Does Avaza Help Hybrid and Remote Aussie Teams Coordinate?
Managing hybrid teams goes beyond task assignment, it’s about synchronising people, schedules and projects across multiple locations. Built for distributed Australian agencies, Avaza makes this seamless.
Here is how Avaza supports hybrid coordination:
1. Task, Calendar, and Gantt Views
See deliverables by day, week, or project phase. Flip between Kanban and timeline views instantly.
2. Time Tracking Built for Mixed Teams
Contractors and staff can log time via mobile, web timer, or manual entry with approvals and billable filters baked in.
Avaza’s visual Scheduler lets you drag-and-drop workload assignments, making sure no one’s overbooked even across time zones. → Try the Resource Scheduler
4. Real-Time Comments and Notifications
Collaborate inside each task with threaded comments, @mentions, and shared files. Eliminate app-switching fatigue.
5. Visibility for Ops Leads, Not Just Managers
Track project health, time allocation, and progress by individual or role, even across departments or continents.
“With Avaza, the data is at our fingertips. We can run financial projections and different scenarios based on our pipeline. We now know who is working on what and who may be required for upcoming work.”
What Do Local Agencies Say About Switching To Avaza?
Switching project management software feels risky, but for many Australian agencies, making the move to Avaza has enabled real business value. Here’s what two local leaders had to say about the transition.
ThinkPlace – Global Consultancy (200+ Staff)
“We consolidated scheduling, PM, and invoicing into Avaza. The Xero sync alone saves hours per week in admin.”
Result: Time saved, tool consolidation, improved billing accuracy See full case study →
How Do You Migrate From Another PM Tool Mid-Project?
Switching project management tools during active work can feel risky, but it doesn’t have to be. Many Australian agencies hesitate to migrate mid-project, but Avaza’s assisted onboarding, flexible imports, and responsive support team help make sure a seamless transition with minimal disruption.
Here’s how most teams make the switch smoothly:
3-Step Migration Checklist
Step 1: Export Projects & Tasks from Your Current Tool
Most platforms like Asana, Trello, and ClickUp allow data exports in CSV or JSON formats.
→ Avaza accepts structured imports and handles bulk data proactively.
Step 2: Import into Avaza Using Smart Templates
Map your existing projects, tasks, users, and statuses using in-app tools or with help from Avaza’s onboarding team.
→ Preserve task assignments, timelines, and history without rework.
Step 3: Finalise With Time & Data Handoff
If you’re actively tracking time or billing, you can either import manually or run parallel tracking during the transition.
→ No data loss, and no interruptions to invoicing or reporting.
“Avaza is an extremely user‑friendly project management tool that includes all of the important components in one easy‑to‑use interface. We can easily track our progress on project deliverables, and can ensure we stay on time and under budget. Customer support is top‑notch.”
Avaza Onboarding: From Sign-Up to Billing in Under 7 Days (or Less)
Getting started with Avaza is fast and flexible, no long implementation cycles or complex integrations. Most Australian agencies and service teams are fully up and running within 7 days, and many even send their first invoice within hours. Whether you prefer a structured rollout or need to launch immediately, Avaza supports both approaches.
Day 1 to 7: A Smooth, Guided Rollout
Avaza’s onboarding is designed to walk your team through everything from project setup to billing without the usual friction. Here’s what a typical first week looks like:
Day 1 — Trial Activation
Sign up and invite your team members
Choose your default settings: currency, GST, invoice branding
Most teams start billing within 3 days. Full rollout within 7.
“It was very user friendly and easy to get started. I especially liked the variety of visual formats, as I like lists and my partner likes Gantt charts.”
Use built-in task templates or import from another tool.
→ Kanban, list, and Gantt views available right away.
Step 3: Invite Your Team or Contractors
Assign roles with permissions for staff, admins, or clients.
→ Collaborate securely from day one.
Step 4: Configure Time Tracking
Enable desktop or mobile time entries, live timers or manual logging.
→ Billable time is tracked from the moment you start.
Step 5: Add Billing Info & GST Settings
Set up tax rates, ABN, and preferred currency in minutes.
→ Perfect for Australian compliance.
Step 6: Generate Your First Invoice
Pull billable hours directly from tracked project time.
→ Branded, GST-ready, and client-polished.
Step 7: Test Your Reporting Dashboard
View real-time insights like budget burn, utilization, and overdue tasks.
→ Powerful visibility from day one.
Step 8: Send a Live Invoice
Email your first real invoice fully branded and ATO-compliant.
→ Clients can pay faster with integrated payments.
Some teams have billed their first client within 6 hours of signing up.
How Does Avaza Manage Contractor Vs Employee Time Tracking?
Whether you manage salaried employees, hourly freelancers, or external contractors, Avaza gives you fine-grained control over how time is tracked and how it flows into invoices or reports.
Here’s how Avaza handles role-based time tracking:
User Type
Time Tracking
Billing Status
Permissions
Use Case
Employee (Internal)
Timesheet, mobile timer
Non-billable or internal cost
Access own tasks + internal projects
Resource planning, internal ROI tracking
Contractor (Billable)
Timer + manual entry
Billable by default
Submit time, limited project visibility
Client-billed hours
Freelancer (Ad hoc)
Manual or timer
Optional per project
Set rate/project, no admin access
One-off work with scoped budgets
Smart Time Control Logic
Assign billable or non-billable status per role/project
Separate rates and invoice logic per user
Generate reports filtered by staff type, project, or billable code
Whether your team logs hours from a desk, a phone, or a live task board, Avaza adapts. Built for modern Australian agencies, it offers multiple ways to track time, all flowing into billing, forecasting, and reporting.
💡 Bonus: All entries are permission-based, linked to billable/non-billable rules, and sync with Avaza’s invoicing and reporting engines.
What Billing Reports Can Be Exported For Compliance?
Billing isn’t just about getting paid whether it’s about being prepared for clients, audits, and tax time. Avaza gives you exportable, filterable, and audit-ready reports that map directly to how Australian agencies operate.
Exportable Reports for Billing Compliance
Unbilled Time Reports— Use when you want to ensure all hours are invoiced before month-end.
Invoice History Logs— Use when you need a trail for audit, ATO reviews, or client disputes.
Revenue by Client or Project— Use to analyze your top clients or most profitable deliverables.
GST Breakdown per Invoice— Use to prep for BAS reporting or accountant reconciliation.
Expense and Reimbursement Reports— Use when managing pass-through costs or reimbursables.
Aged Receivables / Payment Status— Use to follow up on overdue invoices with clear aging buckets.
File formats supported: PDF (for clients), CSV/Excel (for accountants), JSON via API (for developers)
“Avaza’s integration with Xero and QuickBooks automatically syncs customers, invoices and payments, helping accountants and agencies avoid reformatting or manual data exports.”
What KPIs Can You Track in Avaza for Client Delivery?
In Avaza, you’re not just tracking tasks, you’re managing delivery performance with client-facing KPIs that shape reputation and renewals.
Here are the key metrics top Australian agencies monitor inside Avaza:
KPI
Why It Matters
Who Uses It
Where to View in Avaza
Task Completion Rate
Signals team progress & bottlenecks
PMs, Ops Leads
Task List Report
Milestone Hit %
Tracks deadline reliability and client confidence
Delivery Managers
Task List Report
On-Time Delivery Ratio
Shows promise vs. performance alignment
Agency Directors
Project Summary Tab
Utilization Rate
Balances team workload vs. billables
Finance & Ops Leads
Resource Scheduling + Reports
Client Feedback Score
Captures delivery quality sentiment
Client Services
Feedback Surveys via Integration or Manual
“You can utilize Avaza’s project time tracking and reporting feature to systematize the review of historical data. Apply these insights to optimize future project estimations.”
Avaza calculates real-time project profitability by automatically reconciling billable work, actual hours logged, and project expenses.
Here’s how the system works:
Time logs from each team member are tagged with billable vs. non-billable status.
User-specific rates (hourly or fixed) are assigned based on project roles.
Out-of-scope costs (like contractor fees or software charges) are added via expense tracking.
Avaza calculates Total Revenue vs. Total Internal Cost, surfacing gross margin at the project level.
“The Project Profitability report utilizes your project data to show a summary and detailed breakdown of project budget versus time and expense costs, including gross margin metrics.”
How can agencies improve billable utilization through integrated time tracking?
Real-time timesheets linked to projects help capture every billable minute. Utilization dashboards reveal workload gaps, while automated invoices pull directly from entries to remove manual steps and improve revenue accuracy.
How can I manage multi-currency invoicing and GST in Australia?
Use a system that supports assigning GST codes, setting tax defaults, and auto-calculating GST per line item. It should handle multiple currencies, apply correct export rules, and generate BAS-ready invoices with your ABN and business details included.
Can I customize invoice templates for Australian clients?
Yes. Most invoicing tools let you fully customize templates to meet Australian requirements. You can add your ABN, format GST display, and adjust labels like “Tax Invoice” or “PO #”. Branding, payment terms, and bank details can also be included, with versions customized for local or international clients ensuring ATO compliance and a professional look.
How should you prepare for ISO, SOC 2, or security audits?
Audit readiness requires clear traceability and access control. Use systems that support role-based permissions, exportable logs, linked time and expense records, and version history. Audit trails and SSO integrations also help meet modern compliance and IT requirements.
Smarter, Scalable, and Ready for the Future of Project Delivery
AI isn’t replacing project managers, it’s enhancing how they work. By automating admin, flagging delays, and surfacing insights in real time, AI is transforming project delivery into a faster, more informed process.
McKinsey predicts that by 2025, over 50% of project management tasks could be automated or decision-supported.
Modern tools like Avaza already support this shift with features like:
Automated task and time entry reminders
Smart invoicing linked to tracked hours
Workflow triggers via Slack or Zapier
Capacity forecasting based on team availability
Dashboards that highlight risks early
As agencies grow, scalability matters just as much as intelligence. The right system should scale from five to fifty projects with ease, offering: